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ABOUT Sytner High Wycombe.

Find out more about what we and our team get up to.

Explore the Retail Centre

Meet the team

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Steven Richards

Head of Business

Lorna Muir

Financial Controller

Nick Williams

New Car Sales Manager

Daniel Lingwood

Used Car Sales Manager

Jeremy Page

Used Car Sales Controller

Ryan Price

Business Manager

Alun Clarke

Service Manager

Doug Smith

Parts Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Prompt service excellent adaptation to the pandemic

Service

Despite the current restrictions, the team were friendly and the work was done to a very high standard.

Service

everything went like clockwork

Service

Sytner High Wycombe and their ongoing services have been the main reason I stick to M cars rather than move to a similar marque. First class across all departments.

Service

Simone, who has looked after me several times, is always very friendly and always only too pleased to help. She never appears to be rushed and is a great asset to the team there, along with all other staff I have dealt with.

Service

I think the service is excellent and on the various occasions I have used High Wycombe I feel the valued as a customer unlike some other dealerships.

Service

In my dealings with the after sales team I have found them to be personable, professional and what I expected.

Service

Polite, no waiting, well organised system up and running.

Service

All went smoothly

Service

Friendly service, and efficient given the restrictions in place due to Covid-19.

Service

Great service overall. Easy to book and smooth on the day.

Service

Despite Covid-19, the booking process was straightforward, and social distancing was well planned, with everything disinfected carefully

Service

My service advisor Sean Vincent was great, dealt with everything professionally and with ease.

Service

MOT handled in a timely manner - with all Covid 19 protocols in place.

Service

Very good service. Met at the door. Good adherence to anti virus rules. Very polite.

Service

Neil the service coordinator really knew his stuff and could answer all of my questions effortlessly. Easily managed a change of scheduled finish time and later collection following lengthy data updates.

Service

Courteous and efficient service. Excellent Covid 19 safety measures in place.

Service

Luke Staines who looked after us and our booking is extremely professional, honest and a credit to Sytner BMW. He is the reason we use Sytner High Wycombe.

Service

Always great service & people. Great to see how they have handled the current covid crisis

Service

Very good service. Polite staff and technicians. Kept me informed of progress.

Service

I feel confident that the motor is in good running order and upto date with the service requirements.

Service

Everything done as agreed, finished early, good vehicle state and safety check report provided.

Service

Excellent service from Per Taylor and his colleagues at Sytner High Wycombe in resolving yet more faults on our BMW 335i

Service

There's no other rating I can give as I cannot ask for more, and that goes for previous visits going back over 10 years

Service

Work completed promptly

Service

It was all very professionally dealt with and hassle free. They appreciated the distance I'd driven and did the job very quickly.

Service

Again, cant fault the service at all. Everything handled so well from start to finish - professional staff, kept updated etc

Service

Quality service. Friendly team and great care taken around the distancing

Service

Friendly welcome and good service - shame the coffee machine was not available - but understandable in the Covid-19 times.

Service

Booking was easy, the dealership was clean and tidy, staff are courteous and welcoming, their systems are well organised and it was overall a pleasant experience.

Service

I know my car always comes back perfect

Service

All the team looked after me and made me feel important.

Service

This service was better than pre Covid.The booking in and dropping the keys off and collection was much quicker than before Covid

Service

Impressed with the precautions made to adapt to Covid (efficient and safe), the video explanation of the issue and the friendly service

Service

Although there was a problem with replacement mirror, Neil kept me informed of the progress at all times.

Service

So Easy, So Quick, So Friendly.

Service

Very satisfied with the efficiency

Service

Service carried out quickly and on time. Would have liked to have known in advance that the service while you wait was back in operation. Surprised to find out it was when I arrived.

Service

because I was very satisfied!!!!

Service

The service was conducted smoothly.

Service

Brilliant customer service.

Service

All work / Service completed without any problems

Service

Everything went as it should; no errors, no unwanted surprises and all on time

Service

Professional service

Service

Very impressed with everything. Especially in these Covid times the organisation at the garage was outstanding. I was greeted by name outside the showroom and communication was great and pickup also very efficient

Service

Service reception most helpful- Per

Service

Everything done as requested, no issues, good service.

Service

I have found Sytner at High Wycombe to be very efficient and the have a very modern and effective service department capable of tackling anything that needs to be done.

Service

Great service from my advisor Per.

Service

Work completed as needed,

Service

The staff were both friendly and helpful and Sean who dealt with my vehicle kept me fully informed and ensured that the problems with the vehicle were duly covered under warranty. Excellent, stress free service.

Service

Everything was done in a well organised and smooth way. I was impressed at the precautions put in place for re-opening post COVID shutdown and how much thought had been put into them, such as being met in the car park by someone who had my details.

Service

all as it should be - courteous staff

Service

Very straightforward process to have the car serviced even with social distancing measures in place

Service

According to your recent email, "so we have implemented additional safety measures that include thoroughly cleaning your BMW before it is returned to you" perhaps you could explain why my car was returned without even having been washed?

Service

As above

Service

Under the circumstances, everything was clear and precise, layout information, and the process was transparent considering its post lockdown etc

Service

I took my car in on the day Sytner High Wycombe first reopened for service after the strict Covid-19 lockdown. Everything worked very well and Sean Vincent (Service Advisor) and Elliot Whetton (Technician, who did the Health Check Video) were great.

Service

Easy and affordable

Service

Despite the recent difficulties with COVID Sytner High Wycombe did very well

Sales

Completely satisfied with the purchase. Allowed a solo test drive to evaluate the car, worked out a spec with the salesman, and negotiated an agreeable price. Kept informed on progress. At Delivery/Pickup, everything was as expected.

Sales

All down to the personal approach of Mr Mark Molloy at Sytner High Wycombe. He is thorough, understood my needs and tailor made the car and the various aspects of buying. A seamless service and i cannot thank Mark enough for his help.

Sales

I collected my car during the COVID crisis, although I didn't get the experience of being shown how the car operates due to social distancing, the salesman was very professional and helpful and it was really easy

Sales

Seamless and in difficult times Ian delivered on his promises.