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ABOUT Sytner High Wycombe.

Find out more about what we and our team get up to.

Explore the Retail Centre

Meet the team

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Steven Richards

Head of Business

Nick Williams

New Car Sales Manager

Daniel Lingwood

Used Car Sales Manager

Sarah Neptune

Corporate Sales Manager

Lorna Muir

Financial Controller

Jeremy Page

Used Car Sales Controller

Ryan Price

Business Manager

Alun Clarke

Service Manager

Doug Smith

Parts Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Got my car back in a timely fashion and was kept informed all the way through

Service

Yes brilliant customer service received by Kate restall

Service

Very helpful and attentive service and pleasant to deal with.

Service

Prompt action. Clear communication. Feels trustworthy.

Service

Felt they went over and above expectations

Service

Because I was completely satisfied with the way you kept me informed and explained why certain work needed to be carried out on the car

Service

Although I took the car in for an oil service I found the final condition report extremely comprehensive covering all of the car

Service

Technicians interested very knowledgeable and informed me of every detail.

Service

No problems at all

Service

Best 'new car experience' to date (Chris Bennett being particularly diligent)

Service

Easy to book, 20% off MOT price was a bonus, wash and vac service resumed, a quick walk in the new car showroom appreciated, overall very good experience.

Service

Good service so far!

Service

The service received and wonderful staff at BMW make all the difference.

Service

Best of the best continues to deliver

Service

Job carried out efficiently

Service

Work completed in a timely manner, good updates and professional and friendly service.

Service

The service, and the customer service, is good.

Service

Very good

Service

Everything explained well

Service

Friendly atmosphere and helpful staff

Service

Very helpful service staff

Service

I ordered 2 replacement tyres the day before, the staff went over and above to ensure the tyres were replaced at the time of the service , not another day/visit to the garage

Service

From arranging the appointment to collecting the car was excellent

Service

Our engineer did a good job and provided a video surveying the car.

Service

Process to get car serviced was simple. Price quoted was the price I paid.

Service

Polite and efficient.

Service

Great service, quick and polite. Sorted out the issue.

Service

No problems whatsoever. Very easy, quick and efficient.

Service

I took it in for brake fluid replacement but asked them to look at a clutch judder issue. They waived the diagnostic fee and said that the issue wasn't bad to warrant changing the clutch.

Service

First class service at time agreed

Service

Did what was needed, didn't do what wasn't, explained what they recommended doing/not doing *and why*, and did it all promptly!

Service

Just an excellent branch. Have used multiple times despite having another franchises service centre in Watford to use. Difference in quality of service is noticeable which is why I drive 25 miles

Service

The quality of service was great.

Service

Friendly, helpful staff

Service

Any problems were identified quickly and rectified.

Service

Excellent service and did everything you promised and the dealership is always bright and clean with excellent waiting facilities and toilets

Service

Seamless approach to getting my wife's car (BMW1) serviced.

Service

Friendly and efficient service.

Service

Great service

Service

Pleasure to deal with

Service

Your inspection took place on time and very quickly

Service

I arrived and was met by the person assigned to deal with my car that day. He explained that it would take approximately 2 hours and I opted to wait. I was updated on progress by text and 2 hours later to the minute the car was ready.

Service

I asked for a service and they do a health check - everything was in order and my vehicle passed all checks and did not require a service yet.

Service

Fast and efficient service.

Service

The care, customer satisfaction and technical know how is exemplary.

Service

Quick, efficient and even a free coffee.

Service

Just the whole experience was very good

Service

I've been dealing with John Seymour in the service department John has helped me out no end with the problem I've had with my car I feel that he has gone the full mile to help me out what a great guy carry on with the good work

Service

Very satisfied, Roger kept me up to date on how my car was progressing , Also he organised a car to allow me to get home , when it became apparent my vehicle was awaiting spares , which were coming in overnight. Nothing was to much trouble.

Service

Always go above and beyond to meet customers needs, especially John Feliciano.

Service

Great service experience. Felt safe and I was impressed with all the Covid measures.

Service

The service people and experience is awesome

Service

Prompt service, on time and to schedule.

Service

they did exactly what they were meant to do

Service

The video after of the check carried out on the car was also a pleasant surprise.

Service

Helpful happy staff a pleasant change these days !!

Service

Quick and accurate

Service

As always I was greeted with a welcoming smile from Neil and served as though I was in a 5 Star establishment. The price was fair and the timing was as advised.

Service

Very good service provided by the team from the service advisors to the service personnel. Updates on the vehicle while being serviced.

Service

Very professional

Service

Definitely 4 stars but it was only a service with no outstanding issues - save the fifth star for when the issues are more demanding.

Service

My service adviser roger was very informative and helpful and tried too keep the cost down ,which was appreciated.thankyou Roger.

Service

Great attention give.

Service

Good reception and helpful staff.

Service

Nice experience

Service

All went very well

Service

No hiccups

Service

I'm very satisfied with the work they did on our car and now it feels new again.

Service

Always excellent service

Service

Prompt diagnosis of engine problem by the team, organised by Per. Car fixed byu the next afternoon, Fabulous!

Service

Great customer service.

Service

Dealt with my car and my concerns. made it right

Service

Everything went smoothly.

Service

Very good customer service that you don't get with other garages. The team goes the extra mile and know their stuff.

Service

As above and I trust the staff and the service given.

Service

The Sytner Team never disappoint me. They are so good at looking after my cars and me.

Service

Neil Hamilton is very experienced and can be relied upon.

Service

Couldn't find fault with it if I tried

Service

Per looked after me extremely well and handled everything efficiently and had an eye on cost control which is always welcome.

Service

Fast and efficient friendly service - kept informed throughout

Service

Car was picked up from home . The service was completed as promised and the car delivered home . Video report was helpful and reassuring . People all very polite and helpful .

Service

All work carried out as needed, no problems at all.

Service

Well organised, safe and a good experience

Service

Repair was slow due to parts required from Germany. A smart 4 series provided as courtesy car but would have preferred something similar to my X5 for people and load carrying purposes over the long Easter weekend.

Service

The Sytner High Wycombe service crew has always been very helpful and thorough

Service

efficient and good standard of service

Service

Easy to book in, prompt service, expert advice

Service

Everything went well and was carried out quickly

Service

Efficient

Service

Good service

Service

Customer service at Sytner High Wycombe has been outstanding. Extremely professional and polite and strive to make sure that your issues are addressed.

Service

Knowledgable and polite receptionist

Service

I was 100% very satisfied with the whole process of buying my new car from Sytner High Wycombe from start to finish. Chris Bennett was the Sales Executive I was in contact with and he was very friendly and knowledgeable.

Sales

Ian and his team were great to work with

Sales

Professional but friendly service and regularly checked to make sure we were entirely happy with the process and progress of our desired car

Sales

All done as promised and to plan

Sales

On the day of the pick up very professional and made feel special event

Sales

Rupert was attentive to all my needs

Sales

I was completely satisfied from start to finish and kept informed through the whole process. They found me the model that I required, even though it was a little scarce. A video of my new car at the centre was sent to me as I travelled down.How cool!

Sales

Clear advice very accommodating to are needs

Sales

Great experience collecting my car.

Sales

great dealership loved the fact that i could take the demo out for as long as i wanted

Sales

The two Ian's could not have been more helpful

Sales

Assistance from the Sales Exec, Ian Jones of Sytner @ High Wycombe, was informative, supportive and fun from the outset through to delivery. A personal service was provided despite the cumbersome restrictions of the lockdown. Ian Jones excelled.

Sales

Easy transaction & great finance rates

Sales

Did a great job in spite of lockdown challenges

Sales

Chris Bennetts 'Customer Care' ethic was brilliant.

Sales

Due to Chris Bennett

Sales

I was kept informed and all of my questions were answered on a timely basis. There was a problem with the delivery and The Syntner sales person quickly organised a loan car for me

Sales

Good customer service and listening to my needs.

Sales

Very good Covid adherence. Friendly efficient service. Alex Stanley Davis is a star!

Sales

Efficient process - no messing around or heavy 'salesy' tactics that annoy a car buyer like me

Sales

Chris Bennett was excellent and made the whole process very simple and enjoyable.

Sales

See above. Chris' friendly manner and great communication was key in making this an enjoyable experience.

Sales

Excellent service from sales member. Very personable and helpful.

Sales

Order, progress and handover went very smoothly despite the lockdown

Sales

The salesmen I have dealt with have been very helpful and patient while I decided on what model to choose next especially during these very difficult times.

Sales

Easy and straightforward

Sales

Transaction very straight forward

Sales

I dealt with Ian Jones at BMW High Wycombe. He was great and kept me informed at all stages.

Sales

Everything was easy from start to finish