"i have purchased my last 4 BMWs from Sytner and find them to be excellent"

"Excellent service great staff."

"It was great."

"The marking would have been higher if it were not for forceful standard sales techniques being applied. There needs to be regard that not everyone wants to buy gap insurance or super guard, no means no"

"Iain was really helpful in explaining the car's features and the optional extras, which really helped us to choose the car we wanted."

"Our delivery coincided with a promotional VIP Event ."

"Ben was superb, he phoned, e mailed when he said he would and kept me updated throughout the whole process,an excellant service."

"Please congratulate Ian Jones and Nicola Fuller, simply first class, faultless"

"Very professional. I was very pleased."

"Despite a hiccup in the delivery of the car from Europe Sytner pulled out all the stops for a very pleasurable handover."

"Ian Jones was great"

"Very happy with whole process."

"salesman good and attempt to remedy delivery problem again good"

"They were excellent."

"they were wonderfull.. BOB BIGGS was excellent and he was wonderfull"

"Bit of a screw up with the confirmed delivery day as the vehicle hadn't been delivered to the dealer as I had already cancelled my insurance on my current car"

"Iain O'Hara made things very easy and straight forward, so friendly and helpful"

"The personal attention is fantastic and is a very important part of the overall sales experience"

"Good range of demo cars available enough time with car allowed to make my decision"

"Excellent service from Ian Jones and Andy Collins.Friendly, knowledgeable and extremely professional.Always listened properly before giving information."

"Ian Jones is excellent. I couldnt be looked after any better."

"The service was excellent.It was collected on time and delivered back on time.The car was returned very clean"

"I informed the dealer what the issue was. They investigated and then told me the same thing 2 hours later. They now need to take the vehicle in for a day."

"It took 3 goes with BMW UK before the cost of the seat went from £500.00 to £100.00, for a part failure."

"The car clean was not thorough."

"It took a long time for me to get a booking."

"Not sure that the customer is now the top priority"

"It was only an MOT, we went for a walk while being tested, came back for a coffee then took the nice clean car home. It was ready within the scheduled period gievn to us at the start."

"Always friendly. Very good."

"Service light not reset on the visit."

"Issue resolved and I was kept informed of the progress."

"put 740i in for a safety chcke as steering locked when enging cut out on a slow left hand turn. This experiende did not cause an accident butleft me vulnerable. Same again when son drove it. Synter no faul found car returned £90 paid no further hel"

"Too expensive."

"Expensive."

"I expressed my dissatisfaction in writing to the Service Manager and my problems were dealt with promptly"

"They should listen to what their customers say. They replaced the alloys for me because they said it shouldn't have happened but i had to pay for the tyres which i wasn't pleased with at all."

"Everything went to plan. No problems at all."

"very helpful"

"They said they would contact me but have not."

"The level of service was very good. Spent a lot of time investigating an issue, the technician even spoke directly to me so he could fully understand the problem."

"The customer service they provide is brilliant, courteous and fun."

"Advised 3 weeks wait for engine management light problem, told to use car as little as possible"

"Always a pleasure,all the staff are helpful and i am satisfied."

"Customer internet is very slow"

"On this occasion it was okay."

"It was excellent. It always is."

"will have to go back for a main service soon, so a little annoying to have to attend for just a short service"

"Overall i was satisfied but it would have been good to get a estimate of the cost before the work was carried out."

"The booking system is very shambolic and very confusing. Tyre salesman tries to hard to sell tyres when they are not required He as the same patter every time he ask me if I am having a nice day before he tries to sting me."

"The fuse had gone but it took all day."

"Steve was excellent throughout."

"Very well presented. Snd the garage looked imaculate."

"They tried to do to much in one day so they missed things."

"I have had a fault with the soft top last year. I did not use it until recently and the problem was still there. They did not clean properly because they rushed it."

"Generally they're very good."

"Very good service. Quoted £300.00 for the service then advised it would only be £80.00."

"The staff were not very polite."

"I went in for an MOT, and then had a quote for work for 3.5k.....given I had had a service last september I was left shocked. I took the car to a local specialist and it didnt need half the work BMW had said it needed. I left disgusted."

"Nothing was bad it was just fine."

"The price to change the tyres, I'm certain it was £40, but on my last visit it was £60 + VAT."

"On collection of the vehicle it was pointed out one locking wheel nut was missing, explained to the dealer that a week before they had fitted a new tyre so this must have got lost then. Still waiting for a call from the dealer regarding this."

"I took my car into the dealership to have the stop start repaired which still is not fixed."

"Excellent service"

"I got a very good service."

"It was fine but they should have fixed the problem at a previous visit."

"See above"

"The service I received from Kevin was really great. He identified the car also needed it's oil changed so that was arranged as well."

"Well run, efficient dealership with prices keener than other local dealers. Worth the trip"

"I had to take my car straight back to Sytner as there was a problem tis is not the first time i have had to do this"

"The staff are extremely helpful. They are always accomodating."

"Very good service by all"

"Very good."

"The dealership didn't seem to want to sort my problems they wanted me to contact BMW direct rather that doing it on my behalf."

"The service offerd by Shaun, Gary and Richard is fantastic"

"The valeting service was excellent, A shame they lost the suction attachment for my TomTom, so now I have a problem using it properly."

"Very good, the welcome was very good."

"Wish they could sort out my squeaking problem"

"Outstanding service."

"Very helpful and friendly staff, great service all round"

"Very good service i deal with one person at the dealership now. He is very good."

"Very nice people good service ."

"the service is good but it is expensive"

"It's all pretty good but there are areas where the 5 star greetings and service just miss."

"Its a good dealership ."

"Exceptionally courteous service representative, who responded very openly to my scrutiny of the problem and the reason why my car was in for repair."

"Service lights not reset requiring further visit"

"Would hav been better off to have been able just to drop keys of at night in a safe rather than waste 2 half day holidays"

"Always get excellent service from Sean and his team. have never ever let me down"

"To expensive."

"Good service from the dealership"

"Good communication and car came back clean"

"Surprised at the little work that is actually done on the vehicle service. i was offered additional checks but this would be done at an addtional cost."

"Generally very good and highly professional"

"Did exactly what they said they would do no fuss, no bother."

"8000 miles completed in a year .customer has a service package on the vehicle ."

"I would've liked to have been informed a bit more about the progress of the work, especially as I'd specifically asked for this as I needed the car by 4pm and would have to make alternative arrangements if it hadn't been ready in time."

"The staff are great."

"My vehicle was towed in during the morning. The problem was identified that day and fixed the next. I was pleasantly surprised with the speed of completing the work."

"My comment relates directly to the service of my vehicle"

"See previous comment"

"Excellent service"

"Excellent service experience prompt, customer focused, met all my needs."

"Delighted with all aspects of service inc home collection and delivery for free. Also dealership discovered major fault with suspension which was repaired under guarantee."

"Extremely friendly and helpful, kept well informed, excellent collection and return"

"I've dealt with them for a long period of time and I find them so helpful."

"The car wasnt washed as requested . They did the wash the following day ,"

"Very fast priority booking after new faults appeared within 2 weeks of prior service and investigation.I appreciated being kept informed."

"Window was stuck half way down it was snowing heavily. Slammed the door it began to work. Diagnotics was opening the door fiddling with it then leaving for 20 mins, then charged £40.00 told the motor needed replacing."

"It went in with an engine problem BMW emergency services couldnt find it it was intermitant , the dealership were vague with the booking in time, and wanted to charge me for a courtesy car . then they tryd to sell me tire and break check and a valet"

"The dealer seemed more interested in selling me replacement tyres than in advising progress on my repair."