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ABOUT Sytner High Wycombe.

Find out more about what we and our team get up to.

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New M Sport Limited Edition for BMW 6 Series Coupé and BMW 6 Series Gran Coupé.

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The new BMW 5 Series Touring

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THE NEW BMW i8 PROTONIC COLOURS.

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BMW wins three awards at the 2017 fleet world honours

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Sytner Group take First Place at the Sunday Times Best Big Companies to Work For Awards

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Success for Sytner at the BMW Retailer of the Year Awards.

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BMW i3 Service Inclusive

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BMW XDRIVE.

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ROAD TAX CHANGES 01/04/2017

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Meet the team

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Richard Berry

Managing Director

Nick Williams

New Car Sales Manager

Rohit Kumar

Assistant New Car Sales Manager

Jeremy Page

Used Car Sales Controller

Gareth Evans

Senior Business Manager

Ian Allen

Business Manager

Russell Forey

Business Manager

Ryan Price

Business Manager

Victoria Richards

HR and CRM Manager

Doug Smith

Parts Manager

Ric Walford

Bodyshop Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The staff were very efficient, clear and friendly

Service
Thank you for the lovely feedback, we really appreciate it.

Work completed as planned and explained costs etc

Service
Thank you very much

Very good service and communication throughout.

Service
Thank you for the tremendous feedback.

Roger kept me informed throughout the service period with clear information on what work needed doing and the costs. Very helpful and friendly throughout.

Service
Well done Roger. Thank you for the lovely feedback, we really do appreciate it.

Excellent service given by Bmw . Credit goes to person who was incharge of my vehicle .

Service
Wow! Thank you for the lovely feedback, so glad that the team looked after you so well.

This year I was Impressed with the customer service, the designated person, the feedback provided and the overall experience - the only downside was the cost!

Service
Thank you for the feedback and your patience with regards to the fire. We are now back into the main workshop and just currently waiting for our MOT facility to go on line.

Quick and efficient service level encompassing great communication

Service
Thank you for the great feedback, we really do appreciate it.

Friendly helpful staff.

Service
Thank you very much for your lovely feedback

People were polite and helpful

Service
Thank you very much

I was very pleased with the professional and reliable communication that I received all the way through, and as the situation evolved, BMW Sytner were able to flex very well to allow me a smooth and courteous experience.

Service
Thank you for wonderful feedback, we really do appreciate your comments.

the customer service team, more specifically Mr Per Taylor went beyond duty to ensure that all my requirements were met. Regular communication and updates, support with rental car arrangements etc. The service video feature is also great.

Service
Thank you for the terrific feedback, I was very pleased to read that Per looked after you so well. Delighted to read that you enjoyed the video footage.

took very long time to sort out the identified problem

Service
Thank you for your feedback but sorry that it took a while to identify the issue. Thank you for your patience and glad that we were able to sort it all out in the end.

The service from start to finish is always exemplary.

Service
Wow! Thank you for the amazing feedback, so delighted to be able to assist you.

All the folks are very courteous and friendly. They listened to the problem i diagnosed and the solution i suggested, plus then implemented the fix.

Service
Thank you very much for the feedback, we aim to please!

Courteous and efficient.

Service
Thank you very much

Excellent service and information from the service advisor.

Service
Thank you very much for the great feedback

Re occurring problem from 2 months previous. this took a month to get the car taken back in.Car was with you for 2.5 weeks, couldn't diagnose problem but kept replacing new parts at my expense but problem still persisted.Had to involve manager

Service
Thank you for your feedback and firstly please allow me to apologise for your recent visit. I can see that you have been a loyal and long standing client and clearly this latest visit was not as seamless as your previous. I am aware that you have spoken with the team and delighted that it has now been rectified but thank you for your patience.

They did what they were supposed to do, on time and in a manner that made it very easy for me to get my car serviced.

Service
Thank you very much for the terrific feedback, very pleased to read how well the team looked after you.

We got different messages about our need for a service, and were charged for one anyway. Also, despite us booking in for brakes, these were done so late in the day we had to leave the car overnight.

Service
Thank you for your feedback and apologies that you were a little delayed, we were finally moving back into our workshop that day and we look forward to seeing you again soon.

Overall very pleased with service of car but would always prefer better time allocation of service to minimise loss of vehicle on the day.

Service
Thank you for your feedback, we will always endeavor to accommodate your requirements and where possible we will service whilst you wait.

Everything is very well organised and you do what you say you are going to do

Service
Thank you very much for the great feedback, we aim to please!

Problem was resolved and regular feedback given

Service
Thank you for your feedback and delighted to read how well Becky looked after you.

Excellent communications. Various settings were changed though and I would like them to have been put back!

Service
Thank you for your feedback and I have spoken with our workshop team as we always endeavor to reset settings after reprogramming. Sorry that it fell down at this visit but thank you for the positive comments.

I have used Sytner HW for many years they always provide a quick, friendly and efficient service and are responsive to questions or queries. Although not my nearest BMW dealer I prefer to travel a bit further in order to receive quality customer care

Service
Thank you for the lovely feedback and your family's loyalty, we really do appreciate it.

Always an efficient and friendly experience

Service
Thank you for the terrific feedback and delighted you appreciate the video.

Excellent overall experience.

Service
Thank you very much

Luke rang me with daily updates and even though the work took longer than expected he informed me clearly why there was a delay. Unfortunately it meant I didn't have my convertible for the hottest weekend of the year so far!

Service
Thank you for the feedback but I was sorry to read that you were unable to enjoy the sun. Thank you for your patience and understanding.

Car returned on time and in great condition. DAB radio issue not fixed and a list of what had been done would have been helpful.

Service
Thank you for your feedback, sorry about the outstanding DAB issue, I am aware the team have made contact and thank you for your patience.

Excellence customer service. Very helpful staff all issues resolved quickly and with no fuss. Very impressed

Service
Thank you for your amazing feedback, we aim to please!

Treated respectfully, efficiently and professionally

Service
Thank you very much.

From initial greeting as I entered the dealership to thanks as I departed, everything and everyone was organised perfectly

Service
Thank you for the fabulous feedback, we aim to please!

Luke talked to me like a human being rather than 'putting on' customer service. Nice guy. Knew what he was talking about. Made the whole process painless.

Service
Thank you for your feedback and your patience regarding the lead time. We are now back into the main workshop so I would hope to see this time come back to some sense of normality.

Fantastic customer service and everyone is nice, and happy

Service
Thank you very much for the terrific feedback

Great staff. Knowledgable, friendly. Can't imagine going anywhere else

Service
Thank you for the lovely feedback, we always look forward to welcoming you.

All works were carried out as required on time and to a predetermined cost

Service
Thank you very much

Bits of the car were missed in my complementary car wash. Would appreciate a call reminder asking when I want to get my summer / winter wheels changed. Like the free wifi and the ability to work whilst waiting for my car to be serviced.

Service
Thank you for your feedback, we really appreciate it.

Fantastic service with great custoker service.

Service
Thank you very much

Very happy with the service received at the branch

Service
Thank you for the lovely feedback, we really do appreciate it.

They did what they said they'd do, and they did it quickly while I waited. The dealership is a nice place to wait, do some work, drink coffee and admire the cars. And everyone there is pleasant, helpful, polite and friendly. What's not to like?

Service
Thank you for the fantastic feedback. I was very pleased to read that you were able to enjoy our Club Lounge. We look forward to welcoming you back soon.

Nothing to complain about. Agent very polite & helpful. I was kept informed. Car nicely cleaned when collected.

Service
Thank you for the great feedback, very pleased that Roger looked after you so well.

My wife and I were treated as VIP's and they returned the car to my home.

Service
Thank for the fabulous feedback and I am so pleased that the team looked after you like a VIP.

Great service. Originally there was a miscommunication between the contact centre booking the wrong appointment but was handled so well and rectified. Brilliant service!

Service
Thank you for tremendous feedback, I am sorry there was confusion with the appointment but very pleased that Per resolved the situation with you so well.

good communication,good service

Service
Thank you for the lovely feedback, we really do appreciate it.

Job was done efficiently from start to finish. dealership is extremely helpful

Service
Thank you for the great feedback, we look forward to welcoming you back soon.

The service was excellent. Couldn't have been better.

Service
Thank you for the lovely feedback, I am so pleased that the team looked after you so well.

Car accepted on time, returned on time and contact maintained throughout

Service
Thank you for the great feedback, we look forward to welcoming you back soon.

John was very helpful and kept me up to date with the progress of my vehicle regularly.

Service
Thank you for your feedback and delighted that John looked after you.

Excellent service, just not quite as nice to work in whilst you wait as north Oxford bmw

Service
Thank you for your feedback, delighted that you enjoyed the service and our club lounge facilities should be back to normal very soon.

You resolved the problem quickly and efficiently

Service
Thank you for the lovely feedback.

The service & MOT took rather longer than I had expected.Your new car sales department had run out of brochures for the X1. I arranged for one to be posted to me. To date it has not arrived.

Service
Thank you for your feedback, sorry that you had to wait a little longer for your MOT, we are very close to be return to doing these on site. Thank you for your patience

Service was arranged easily and was efficient and effective.

Service
Thank you very much

Apart from the length of time that I had to wait for the appointment everything from the pre input phone call was spot on.

Service
Thank you for the feedback but was sorry to read that you had a delay in booking your vehicle in. We are close to returning to out workshop post fire and we expect our lead times to significantly reduce.

Excellent customer service from Simone Jung

Service
Thank you for the fabulous feedback and very pleased to read how well Simone looked after you.

I'm always more than satisfied with Sytner , they have never let me down . I wish I'd bought my car from them and not Broads in Kent .

Service
Thank you for the tremendous feedback, we are always here to help and very happy to assist with your next purchase.

All excellent but a little irritated that I have to return car again when spare part for 'recall' is in stock. This should have been arranged before my visit.

Service
Thank you for the feedback and appreciate your patience in having to wait for the part, we do appreciate it.

initially I was offered an appointment that was too far away the booking person as able to find a more suitable date. Exchange of wheels done smoothly.

Service
Thank you for the great feedback

Becky has always given our family a fantastic service.

Service
Thank you very much for the lovely feedback.

Friendly, helpful and very proactive.

Service
Thank you for the lovely feedback.

Initially they were quoting nearly 3 weeks for a sit and wait appointment. I pushed back and got that down to 8 days, which in my view is still too long.Once I got there, the service from Roger Davidson was excellent.

Service
Thank you for your feedback and whilst I am sorry to read about the delay in your reservation the good news is that post fire we are just days away from getting our workshop back, this will allow our capacity to effectively double and reduce our lead times.

Very thorough service.Good communication throughout. On timeClean and tidyFriendly peopleValue for money

Service
Thank you for the amazing feedback, we look forward to welcoming you back soon.

Service coordinator was very attentive and kept me updated.Arranged appropriate curtesy car. Car to drop me home after leaving car at synter.

Service
Thank you for the great feedback and we look forward to welcoming you back soon.

Conflicting information on paperwork after MOT was completed. 1.Paperwork stated worn tyre on O/R, Video sent to me stated worn tyre on N/R2. Paperwork given for end of warranty check stated wrong vehicle and registration to mine.

Service
Thank you for your feedback and I am sorry that there was confusion with the paperwork. I am aware this has been rectified now and thank you for your patience.

Service agent was thorough, managed expectation with regards to the service possibly requiring a second day due to lack of a part. However, when picking up my car the rear seat bench was dislodged and covered in white handmarks, same throughout back

Service
Thank you for your feedback but sorry to read about the delay and the condition of your rear seat. Thank you for your patience and I am glad that it has all been concluded satisfactorily.

Poor service from Sytner with regard to not cleaning my car properly, compounded by receptionist telling me that your car valet does not include cleaning mud off panels inside car !! I am getting compensation now. Also poor/ advice on BMW Remote App

Service
Thank you for your feedback and I am sorry that the wash and vacuum was not up to scratch this time. We look forward to welcoming you back soon.

Good communication. Excellent service and workmanship.

Service
Thank you for the fabulous feedback.

Prompt service when arriving. Car checked in within minutes

Service
Thank you for the great feedback, I was particularly pleased to read that Becky looked after you so well and thank you for your patience re your appointment. Normal service will soon resume when we get the workshop back.

Excellent service to correct a problem within my front suspension

Service
Thank you very much

In a new car (under 12 months old) I did not expect an electrical fuse fault, but with no appointment it was fixed within an hour of arrival. You need to know that the mechanic did an excellent job as there are4 possible fuses for the cigar lighter a

Service
Thank you for the great feedback, I was pleased to read how well our technician performed. Thank you for taking the time to fill in the survey, we do appreciate it.

courteous service did what they said

Service
Thank you for the lovely feedback and your patience regarding to lead times, we will be back in the workshop soon.

Kept informed throughout Car ready at time requested

Service
Thank you for your feedback and delighted to read that all was well

Becky Wright, Service Consultant, contacted me to confirm my service appointment. She kept me informed very efficiently on the progress of my car. Delightful, happy person who made my service a pleasure.

Service
Thank you for the fabulous feedback and so pleased to read how well Becky looked after you. Thank you for choosing Sytner High Wycombe for your servicing requirements.

Everything done satisfactorily and at the quoted price.

Service
Thank you for the fantastic feedback and your patience during the refurbishment since the fire. We look forward to welcoming you back soon.

I paid £319 for a new tyre at Sydney High Wycombe which was fine but the car was returned as dirty as it went in. For this money I would have hoped to gave the car cleaned.

Service
Thank you for your feedback, I have spoken with the team and am aware that they have subsequently been in touch to re-clean your vehicle. Thank you for your patience and I am sorry that it wasn't done on the day.

Everything went smooth and well organised. No reason to give less points.

Service
Thank you for the fantastic feedback

Unable to find a fault with my experience.

Service
Thank you very much

Service dept was professional, efficient and friendly. The body shop rep was also excellent.

Service
Thank you for the great feedback, we really appreciate it.

No Problems. Polite service

Service
Thank you for the great feedback.

Mr Davidson looked after me very well and everything was as he said

Service
Thank you for the fabulous feedback, so pleased that Roger looked after you so well.

Very easy to book and changes accommodated easily

Service
Thank you for the great feedback.

very proactive service

Service
Thank you for the wonderful feedback.

Efficient greeting on arrival and everything doen speedily as promised

Service
Thank you for the tremendous feedback and we look forward to welcoming you back soon.

Becky was great!!! look after me vey well

Service
Thank you for the great feedback, really pleased to read how well Becky had looked after you.

my car was only 4 weeks old when i got it , and has had far too many problems for a new car , but the overall service at getting it sorted out has been beyond good

Service
Thank you for the great feedback but I'm sorry to read that you have had issues with your new car but pleased to read that Becky and the team have now sorted it.

John always provides brilliant service

Service
Well done John, and thank you for the fantastic feedback.

everything dealt with efficiency

Service
Thank you very much

Roger was absolutely fantastic from start to finish he accommodated my needs very well. It was an absolute delight to interact with him. He has good interpersonal effectiveness and puts the customer first

Service
Thank you for the amazing feedback, so pleased to read how well Roger looked after you and we look forward to welcoming you back soon.

All my requests were attended to and i was kept up to date

Service
Thank you very much

My service advisor Becky was incredibly helpful and professional. I historically had my cars repaired by independent dealers but this will now change following this great customer service.

Service
Thank you for the lovely feedback, we are pleased to welcome you back and so pleased to read how helpful Becky has been. Thank you for choosing Sytner High Wycombe again

Good general service, was well informed of developments and timescale, including video clip report.

Service
Thank you for the great feedback and very pleased to read that you appreciated the video.

Prompt completion of work in line with my time constraints.

Service
Thank you very much for the great feedback

Overpriced and no thanks for very loyal customers

Service
Thank you for your feedback, I am a little surprised see that your car had a service as part of the service package and therefore nothing to pay, so struggling to comprehend the overpriced comment.

Outstanding service assistant!

Service
Thank you for the fabulous feedback

All ok

Service
Thank you for the fabulous feedback

The whole experience was very pleasant.

Service
Thank you very much

Car just had its basic first service

Service
Thank you for the feedback and very pleased to read that the everything was fine.

quick and efficient

Service
Thank you, delighted to read that it was totally hassle free!

Initial fix to the reversing camera should have been successful but for missing a software update. Consequently the car had to go back 2 further times.

Service
Thank you for your feedback and I appreciate your patience. Very pleased to read how well Simone looked after you and we look forward to welcoming you back soon.

Very professional without being 'stuffy'. Also provided a car/driver to take me back home for an emergency doctors appointment for my 2 year old (situation arose whilst at Sytner). This was very much appreciated.

Service
Thank you for the lovely feedback and very pleased that the team looked after you so well. I hope that your 2 year old is all ok?

Speed of response to the problem raised, efficient and friendly service.

Service
Thank you for the amazing feedback, we really do appreciate it.

The speed in which the team dealt with my initial engine fault was impressive. The explanation and attention to detail I received from the service manager, Luke was reassuring and put me at ease after originally being frustrated.

Service
Thank you for the great feedback and very pleased to read that Luke looked after you so well.

The service I received was outstanding, as usual from the team at High Wycombe Sytner I would especially like to mention two engineers Marc Eustice and Vince Chilton for their outstanding contributions in getting my vehicle repaired.

Service
Thank you for the fabulous feedback and delighted to read how well Marc and Vince looked after your car. The team really enjoy working with you and thank you for choosing Sytner High Wycombe again.

I was looked after quickly and efficiently.

Service
Thank you very much for the feedback.

Excellent service - even though I know it will cost me more the piece of mind is worth it

Service
Thank you for the feedback, we really appreciate it.

Opted for service while you wait. Did what i came for, but wait was 3 hours rather than 2 and did not get my free wash (ran out of time as i had to leave).

Service
Thank you for your feedback but was sorry to read that your service took a little longer than anticipated. Once we get back into the workshop then I am confident that normal service will resume.

Car was not cleaned as promised. Service was in excess of £800 most service centres will clean the car - but clearly not this one.

Service
Thank you for your feedback but was mortified to read that your car had not been cleaned. I have discussed with the team and whilst I am aware that we have been back in touch this simply should not have happened. I am sorry that this occurred and we will make amends on your next visit.

I was overcharged for the tyres

Service
Thank you for your feedback, I was however a little surprised to read about your tyres as we constantly ensure our prices are competitive.

every one was very helpful and stayed in touch.

Service
Thank you for your feedback, we really do appreciate it.

Staff were friendly, helpful and professional. Communications before, during and after the service were excellent.

Service
Thank you for the fabulous feedback.

I was made to feel welcome, the arrangements were exactly a promised and the work completed a agreed to a high standard

Service
Thank you very much for the amazing feedback

Friendly staff, service within advised timeframe whilst I waited, clean and comfortable waiting area and price good.

Service
Thank you very much

Sytner High Wycombe is by far and away the best car dealership I have ever dealt with, in 50+ years of motoring. They are thoroughly professional and very friendly and helpful people.

Service
Wow! Thank you for the fabulous feedback, the team feel very touched by your comments, thank you!

My car was collected promptly and returned on time. Sytner kindly cleaned my car, the MOT was carried out and the car was serviced as requested. I was kept informed at all time and I have complete faith in this garage.

Service
Thank you for the lovely feedback, we are delighted that you have faith in us! Would have loved to help your daughter's partner, maybe next year.

Everything went smoothly, all work done as expected. Service rep was very pleasant and kept me informed. Courtesy car was available as requested.

Service
Thank you for the lovely comments, we really appreciate them.

Simone Jeung was extremely helpful from start to finish

Service
Thank you and so pleased to read how well Simone has been for you. Thank you for choosing Sytner High Wycombe

Stuff were veryfriendly helpful and kept me up to date with progress at all time

Service
Thank you very much

The service technician found the root cause of the issue with my car's rear fog light, established that he wasn't happy that it could be satisfactorily fixed so recommended that the whole assembly be replaced under warranty.

Service
Delighted to read that the technician diagnosed correctly your light and fixed it for you. We look forward to welcoming you back soon.

In fact, I was away on holiday at the time, and all went according to the plans as set with Per and Mark.

Service
Thank you for the great feedback, we really appreciate it.

they're very courteous & helpful

Service
Thank you very much

Mr Feliciano was very helpful and efficient

Service
Thank you for the great feedback.

Managed to get my tires changed on the day as well as new plates so I could pass my MOT. Becky was very helpful.

Service
Thank you very much for the lovely feedback.

Work completed. No hassle. Fitted my schedule, loan car provided. Kept me up to date.

Service
Thank you for the fabulous feedback.

My car was diagnosed with a faulty head unit which I was quoted £800 plus to replace. However you service department contacted BMW on my behalf and they agreed to meet the cost in full despite the car being out of warranty !

Service
Thanks for the feedback and delighted to read that the team reacted so quickly for you. Thank you for choosing Sytner High Wycombe.

They collected and delivered the car and cleaned it and reset service date

Service
Thank you for feedback.

service completed promptly and seems ok

Service
Thank you

Excellent communication. Everything happened as planned. Generous loan car.

Service
Thank you for the great feedback, and very happy to read that all was well with loan car. We look forward to welcoming you back soon.

The car was collected on time and serviced with its MOT, great as per your normal experise. But I had to return to the garage to get my service book stamped! (which I had left on the passenger seat).

Service
Thank you for your feedback but disappointed to read about your service book, I am aware that the team have made amends but still disappointed to read that.

My visit was for a service and MOT and every aspect of the service was perfect. My service assistant, Becky was courteous and helpful.

Service
Thank you for the lovely feedback

I would have given 5*'s if the badging hadn't been missing - now rectified

Sales
Thank you for the feedback and delighted that Lucy looked after you so well. Sorry about the confusion regarding the badges and pleased that all has been rectified.

Car was delivered early. Price negotiated was very competitive. Good agreed value for part exchange. Excellent introduction to the new vehicle.

Sales
Thank you for the terrific feedback, and thank you for choosing Sytner High Wycombe for your new BMW.

I can't find anything negative to say really as all my questions were answered and everything was done to help me.

Sales
Thank you for your feedback, glad we were able to help you.

Ian Jones [ Sales ] has been fantastic . He is patient , has a nice sense of humour is helpful has good product knowledge. Nothing has been too much trouble and he has always done what he promised . A professional that we respect and trust .

Sales
Thank you for the lovely feedback, especially regarding Ian Jones. I was very pleased to read how he has assisted you with your purchase but apologies that you have had to endure his sense of humour! Thank you for your loyalty, we really appreciate it.

Brand new car, easy to collect, sales person nick Levison was flexible and accommodated our needs

Sales
Thank you for your great feedback, so pleased Nick was able to assist you.

Alex Stanley Davis explained all our options to us making the experience not just about purchasing a vechile from him but also about the educational values which were paramount as we have not bought a one series before this.

Sales
Wow! Thank you for the amazing feedback regarding Alex. I am so pleased he looked after you so well and thank you for recommending him to your family and friends.

Matt was helpful, informative and friendly

Sales
Thank you for the lovely feedback, very pleased to read that Matt looked after you so well.

Excellent friendly service, Izzy is an absolute professional and yet very personable.Slight disappointment, after spending £43,000 the shop only offered 10% off of the price of a BMW bag! I should have asked for it during negotiations!

Sales
Thank you for your lovely feedback especially regarding Izzy. I really hope you enjoy the M240i, I am sure you will!

The sales process was faultless however I did expect blue number plate screw caps on a blue Euro number plate instead of black,.I emailed my concern and was sent one in the post. I assume the other number plate will just remain with a black cap.

Sales
Thank you for your feedback and I am sorry that the shade of blue on the number plate screw caps were a little darker than you would have liked. I am glad that this has now been sorted to your satisfaction.

I found Alex Mead to be very helpful overall. I did have come concerns that the proposed delivery date by 31/3/17 might not be achieved. He always assured me it would and it was just!

Sales
Thank you for your feedback and I am delighted that Alex kept to the required delivery date of the 31st of March. Thank you for choosing Sytner High Wycombe

Everything was explained to us and we picked it up when we requested

Sales
Thank you for the lovely feedback

During my visit to the showroom I was looked after and I wasn't rushed or pressured. Alex and Ian were not very knowledgeable and likeable and I enjoyed dealing with them. My car arrived on time and without any hitches.

Sales
Thank you for the lovely feedback and so pleased that Alex and Ian supported you so well during your experience with ourselves.

Guys at Sytner BMW High Wycombe is very helpful and accommodating.

Sales
Thank you for the amazing feedback, we look forward to welcoming you back soon.

Excellent service from start to finish

Sales
Thank you for the terrific feedback and so pleased that Mark looked after you so well.

Excellent customer service provided by the sales team and they provided excellent product knowledge and assistance throughout the process.

Sales
Thank you for the great feedback and very pleased to see that Matt looked after you so well.

The salesman was brilliant from date of order to date of delivery and I was kept informed on the progress of the car on a regular basis

Sales
Thank you for the amazing feedback, we really do appreciate it.

No issues......Matt Elbourne was very efficient and kept me in the loop the whole time.

Sales
Thank you for the positive feedback, we really value your custom.

good customer service

Sales
Thank you very much

This is my 4th BMW purchased from Sytner (Ian Jones) and have always enjoyed the 'challenge'. No need for the hard sell as the product fits what we wanted and the finance arrangements were also what we required.

Sales
Thank you for the amazing feedback and your loyalty to both MINI and BMW and Sytner High Wycombe. It is great to read that once again Ian has looked after you so well, we really value your custom and look forward to welcoming you back soon.

This is my eighth car from Ian Jones at Sytner High Wycombe and cannot thank him enough for his excellent service. He is always extremely helpful and informative in supplying a new car.

Sales
Thank you for the fabulous feedback and your outstanding loyalty. I was very pleased to read how well Ian has looked after you consistently over this length of time. Thank you for your continual recommendation, we really do appreciate it.

Lucy Johnson was very informative and helped me through the whole process

Sales
Thank you for the lovely feedback especially regarding Lucy, we do appreciate it.

Quick, efficient, unfussy, friendly

Sales
Thank you for your tremendous feedback and your loyalty, I hope your fourth BMW purchased from us is as enjoyable as your first three.

Great communication and excellent knowledge of the car

Sales
Thank you for the feedback

Mark Malloy was very friendly and helpful he made the whole process very straight forward

Sales
Thank you for the lovely feedback, very pleased to read how well Mark looked after you.

sales man very easy to deal with, kept his promises and made the transaction a very enjoyable process

Sales
Thank you for the great feedback and star rating. We do appreciate it.

Mark Malloy was very good getting us all the answers and keeping us updated on the car progress.

Sales
Thank you for the great feedback and delighted Mark looked after you so well.

Matt Elbourn was very pleasant and helpful to deal with throughout the process. He regularly updated me on the progress of the build and established trust.

Sales
Thank you for the great feedback and your comments regarding Matt, we look forward to welcoming you back soon.

Alex Stanley-Davies was particularly helpful

Sales
Thank you for the fabulous feedback, we really do appreciate it.

The salesman was extremely helpful in guiding me through the somewhat daunting process ( for me) in purchasing my new car . He explained everything about the car in simple terms and invited me to return at a later date to discuss and further queries

Sales
Thank you for the wonderful feedback regarding Ian, so pleased to read how helpful he was for you and I really hope you continue enjoying your new BMW.

I bought a vehicle that meets my needs at a good price. The staff were helpful, considerate, pleasant and patient. They made the process of purchase easy and efficient.

Sales
Thank you for the fabulous feedback, we look forward to welcoming you back soon.

I was given a fair offer, quality treatment and the whole process was quite enjoyable. Alex is a very warm person whom I would do business with again.

Sales
Thank you for your lovely feedback, we really appreciate your comments and particularly delighted to read about how well Alex has looked after you. Thank you for choosing Sytner High Wycombe for your new BMW.

As always bmw customer service is well executed the purchase of the car was so easy and smooth

Sales
Thank you for the lovely feedback.

Ian Jones did a great job - managing expectations well and delivering on all commitments on or ahead of time

Sales
Thank you for your feedback and delighted that Ian looked after you so well.

Brilliant and seamless! It was a very special day and the car is wonderful - even better than my old 130! Thank you BMW!

Sales
Thank you for the fabulous feedback. I was delighted to read how special the day had been and how much you are enjoying your new car. Thank you for once again choosing Sytner High Wycombe, we really appreciate it.

I have given five stars because both Luca and Ian understood exactly what I was after.

Sales
Thank you for the lovely feedback.

Mark Molloy was exemplary in his manner, professionalism and standard of care

Sales
Thank you for the fantastic feedback regarding Mark, thank you for choosing Sytner BMW High Wycombe, we really appreciate it.

The customer service and care was outstanding

Sales
Wow! Thank you for the amazing feedback, we really appreciate it.

We were dealt with in a very professional, efficient, helpful and friendly manner.

Sales
Thank you very much

When I picked it up, the car was in the middle of the Showroom like it had just won an Oscar :)

Sales
Thank you for the tremendous feedback, so pleased to read about the Oscar analogy! Thank you for your loyalty, we really appreciate it.

Patient and knowledgeable sales staff, relaxed in their approach, with some great products to sell.

Sales
Thank you for the amazing feedback, so pleased that you were happy with the layout of the refurbished showroom and we look forward to welcoming you back soon.

Every member of staff that I've dealt with at Sytner BMW High Wycombe is well-trained, approachable, knowledgeable and, most of all, helpful

Sales
Thank you for the lovely feedback and your loyalty, we really do appreciate it.

The Sytner package from the GM downwards is second to none

Sales
Thank you for the lovely feedback, it is always a pleasure whenever you come into the showroom and your loyalty since Gerrards Cross days has been amazing, thank you!

Excellent customer service from all personnel who I spoke to throughout the experience, from when I first arrived at the door to when I drove away with the car (and after sales).

Sales
Thank you for the amazing feedback, we are delighted to be able to help, as always.

My sales person Alex Stanley Charles was especially helpful

Sales
Thank you for the lovely feedback and very pleased that Alex and Russell have looked after you so well.

The staff were very good and helpled a lot.

Sales
Thank you very much.

from the moment I was contacted by Alex from Sytner High Wycombe to the time I drove the car from out of the showroom the service was top class

Sales
Thank you for the amazing feedback, and so pleased that Alex looked after you so well. Thank you for choosing Sytner High Wycombe again for your new BMW.

Mark and the team were great - the car did not arrive when it was meant to but this was circumstances beyond the team at High Wycombe's control and they did a good job communicating and making up for it

Sales
Thank you for your feedback and I really appreciate your patience. Very pleased to read how well Mark looked after you.

All very professional and efficient

Sales
Thank you very much

Pleasant efficient informative sales but not pressured

Sales
Thank you very much

Excellent car delivered as per time estimate.

Sales
Thank you for the lovely feedback and so pleased that the car is so excellent.

Everyone who has dealt with me has been extremely professional and helpful. One has the impression that people are prepared to go the extra mile.

Sales
Thank you for the amazing feedback, so pleased that everything went so swimmingly. We look forward to seeing you soon.